We're currently investigating an issue with the Elite Qubo Digital Smart B+ flat resistance being too hard for a number of users after a recent Zwift update. This doesn't seem to affect all users, and we're investigating to see why this affects some trainers and not others.
While there's no confirmed workaround for this issue yet, you may want to try a couple different methods to see if there's any change:
- Try connecting over ANT+ instead. The change that affected users was targeted at BLE, so ANT+ may still work at a neutral level.
- Disconnect the Controllable Trainer option for your trainer, and either use your trainer only for a power source or use a separate power meter. While you won't get the variable resistance with this option, you can use your trainer like a classic trainer and change resistance manually with your bike gears.
We'll update this post as soon as we have more information. Thanks for your patience and understanding.