To make sure that your feedback is well received (and more likely to be considered) by the designers, here are some general tips.
- Focus on the issue: When reporting a problem, focus on the problem and what's causing it. Pointing fingers doesn't help solve anything.
- Suggest a solution (if possible): We're all here to help make Zwift a better product for launch, so if you have an idea of how things could be improved, please bring it up!
- Give details: Whether you're suggesting a new idea or reporting a technical problem, try to be as detailed as possible. The more you can explain, the more likely we'll be able to see things from your perspective.
- Don't focus on the negatives: We're still in development so things *will* go wrong. While we recognize that it's frustrating when they do, fixating on them won't help. If you encounter a problem or a feature you feel could be better, explain the situation, then move on.
Thank you for helping make Zwift even better! Ride on.