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Wattage gets Stuck in Workout Mode

Issue

Some users are reporting that during an ERG-enabled workout, they are getting 'stuck' at the wattage level for one of their intervals, with the trainer failing to further adjust for subsequent intervals in the workout. After ending the workout, users report that the 'stuck' wattage persists, keeping their trainer in ERG and not releasing them to SIM mode.

We are actively investigating this issue, so if you have consistent repro steps, please submit a ticket.

Workaround

Some users have reported that re-pairing their trainer resets the resistance as a temporary fix for the issue.

  1. Stop moving.
  2. The menu button will show up in the bottom-left corner of the screen. Click it.
  3. Click the pairing button on the right-side of the menu.
  4. Unpair your trainer from both the Power and Controllable Trainer categories.
  5. Search for your trainer under both those categories again and pair them.

After going through those steps, close the pairing menu and resume your ride. Your resistance should be set at the correct level.

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