# Zwift RunPod Troubleshooting

> If you're having issues connecting your Zwift RunPod, here's a few things you can do: -Check to see if your Zwift RunPod's connected to any applications or...

Source: https://support.zwift.com/en_us/zwift-runpod-troubleshooting-HJK8TqzDB

Last updated: 2026-03-19T18:17:17.717Z

# Zwift RunPod Troubleshooting

If you're having issues connecting your Zwift RunPod, here's a few things you can do:

*   Check to see if your Zwift RunPod's connected to any applications or programs running on nearby devices—including the one running Zwift. Close these programs, as necessary.
*   Make sure your Zwift RunPod isn't connected directly to any hardware. Disconnect your Zwift RunPod, as necessary.
*   Check to make sure you're using the [most recent Zwift RunPod firmware](https://support.zwift.com/en_us/updating-your-zwift-runpod-s-firmware-BywGEFbSi).
*   Make sure your Zwift RunPod is [securely attached](https://support.zwift.com/en_us/using-a-zwift-runpod-HkBJ23zvH) to your shoe. .
*   [Check your bluetooth connection](https://support.zwift.com/en_us/ant-and-ble-overview-B1S1BVgr)—occasionally this can be an issue.
    
*   Try a [hard reset](https://support.zwift.com/en_us/using-a-zwift-runpod-HkBJ23zvH) of your Zwift RunPod by removing and re-inserting your battery.
*   If you're still having issues pairing, consider changing your battery. If the battery in your Zwift RunPod is too low, it won’t pair.

See you on the road.

\-The Team at Zwift