# Zwift Plus Introductory Offer FAQ > The Zwift Plus introductory offer gives eligible members promotional access to Zwift Plus. Your offer depends on your membership status and billing... Source: https://support.zwift.com/en_us/zwift-plus-introductory-offer-faq-rygOAe6Me Last updated: 2026-10-30T23:09:41.965Z # Zwift Plus Introductory Offer FAQ Zwift Plus features are unlocked for all current Zwift subscribers until November 9 at 10:00 a.m. Pacific Time, including members whose subscriptions are paused, set to end, or billed through the Apple® App Store®. This access is automatic—you don’t need to claim an offer or change your membership. If you don’t see Zwift Plus features, try logging out of Zwift and logging back in. How does limited-time access affect my Zwift Plus introductory offer? Limited-time access is separate from the introductory offer. To claim your introductory offer, log in at [zwift.com/billing/membership](http://www.zwift.com/billing/membership) and select your offer link. Claiming your introductory offer replaces your limited-time access immediately. To use the full limited-time access period first, wait until it ends on November 9 at 10:00 a.m. Pacific Time, then claim your introductory offer by the end of November 12. What is the Zwift Plus introductory offer? The Zwift Plus introductory offer gives eligible members promotional access to Zwift Plus. Your offer depends on your membership status and billing frequency: The introductory offer is available to current and previous members billed directly through Zwift. Membership Status Introductory Offer Active monthly member Switch to Zwift Plus at no additional charge and pay your current Zwift price for your next monthly billing cycle. Future billing cycles are charged at the full Zwift Plus price. Active annual member Pay a prorated amount based on the full Zwift Plus price for the remainder of your current annual billing cycle, then receive 10% off your following year of Zwift Plus. Includes a 30-day money-back guarantee, and future billing cycles renew at the full Zwift Plus price. Paused member Paused members are included in the automatic limited-time access to Zwift Plus. To claim your introductory offer, resume your membership. Rejoining member Receive Zwift Plus for the price of Zwift for your first billing cycle. Future billing cycles are charged at the full Zwift Plus price. New member Eligible new members receive Zwift Plus benefits during their 14-day free trial, regardless of the membership they choose at checkout. What's included with Zwift Plus? Zwift Plus includes Zwift Coach and Zwift Video. Check out the Zwift Plus FAQ to learn more. When do I need to claim the Zwift Plus introductory offer? The introductory offer must be claimed by the end of day on November 12. How long do I get introductory pricing? The length and pricing depend on your membership status and billing frequency. Offer details are shown in the above table. Who is eligible for the Zwift Plus introductory offer? The introductory offer is available to current and previous members billed directly through Zwift. Eligible new members automatically receive Zwift Plus benefits during their 14-day free trial. How do I claim the Zwift Plus introductory offer? Log in at [zwift.com/billing/membership](http://www.zwift.com/billing/membership) and select your offer link at the top of the page. Can I claim the Zwift Plus introductory offer if I already have an active promotion? You can only have one active promotion at a time. If your current promotion includes Zwift Plus, you can switch to Zwift Plus and keep your promotional benefits. You'll see whether your promotion includes Zwift Plus at checkout before confirming your plan change. How much will I pay to upgrade my annual membership to Zwift Plus? Your prorated upgrade cost depends on how many days remain in your current annual billing cycle. Your exact prorated total is calculated and displayed at checkout before you confirm. Will I automatically be charged the full Zwift Plus price after my promotional pricing ends? Yes. Future billing cycles will be charged at the full Zwift Plus price unless you switch back to a Zwift Membership or cancel before then. Your billing schedule and pricing are displayed at checkout when you claim the offer. How does the 30-day money-back guarantee work for annual memberships? If you switch back to Zwift Membership or cancel within 30 days of switching to Zwift Plus through the introductory offer, you’ll receive a refund of your prorated upgrade cost. Can I switch back to Zwift Membership after claiming the introductory offer? Yes. You can switch back to Zwift Membership and retain access to Zwift Plus features until the end of your current billing period. I've never used Zwift before. Can I get the introductory offer? Eligible new members automatically receive Zwift Plus benefits during their 14-day free trial, regardless of the membership they choose at checkout. Does claiming the introductory offer change my billing date? No. Your regular billing date stays the same. What happens to my data and progress if I switch back to Zwift Membership? Anything you earn while using Zwift Plus features is yours to keep. It won’t be removed if you switch back to Zwift Membership. What if I pay for Zwift through the Apple App Store? Members billed through the Apple App Store automatically receive limited-time access to Zwift Plus features until November 9 at 10:00 a.m. Pacific Time. You don't need to change your billing to receive this access. The Zwift Plus introductory offer isn't available to members billed through the Apple App Store. ## Related Articles * [Zwift Plus FAQ](https://support.zwift.com/en_us/zwift-plus-faq-rJWqL0eTzg) * [Pricing and Billing FAQ](https://support.zwift.com/en_us/pricing-faq-HygeG0ybH7) * [Changing Your Membership Plan](https://support.zwift.com/en_us/changing-your-membership-type-HJqIPXg4T) * [Apple App Store Subscriptions](https://support.zwift.com/en_us/apple-app-store-subscriptions-rJgMC_CWl) * [Pausing Your Membership](https://support.zwift.com/en_us/pausing-your-membership-rkXfNfxT) * [Canceling Your Membership](https://support.zwift.com/en_us/canceling-your-membership-faq-r138Vvn5zx)