# Returning an Item

> You can return eligible items within 30 days of receiving them. Before starting a return, review the Zwift Limited Warranty and Return Policy...

Source: https://support.zwift.com/en_us/returning-an-item-B1xaGfMRQ

Last updated: 2026-08-30T18:59:59.648Z

# Returning an Item

You can return eligible items within 30 days of receiving them. Before starting a return, review the [Zwift Limited Warranty and Return Policy](https://support.zwift.com/en_us/zwift-limited-warranty-and-return-policy-ryLOEypceg).

## Things to Know

*   Final Sale items can't be returned.
    
*   If you're returning multiple items, we recommend packaging each item separately.
    
*   Refunds for multiple returned items are processed individually, so you may receive separate refunds.
    
*   We recommend using the original packaging and the return label provided by Zwift.
    
*   If you haven't received a refund for a returned item, check the tracking number on your return label to confirm the item has been received.
    
*   If you have questions about your return, [contact support](https://support.zwift.com/contact/contact-us-HJH8N4RNQ).
    

## Completing a Return

To start a return for an item purchased through the Zwift Shop, use the following link: [Return an Item](https://zwift.reverselogix.io/portal/ZW/rma/en-US)

If you're returning an item purchased in Australia, Canada, Japan, or South Korea [contact support](https://support.zwift.com/contact/contact-us-HJH8N4RNQ) for assistance.

\-The Team at Zwift