# Issues Updating Zwift Click Firmware

> If you've attempted to update your Zwift Click firmware and it failed, here's some things to try:  Verify in your app store that you're using the latest...

Source: https://support.zwift.com/en_us/issues-updating-zwift-click-firmware-BJ3YOBmZ6

Last updated: 2024-12-19T21:31:04.047Z

# Issues Updating Zwift Click Firmware

If you've attempted to update your Zwift Click firmware and it failed, here's some things to try:

*   Verify in your app store that you're using the latest version of the Zwift Companion app.
    
    *   If there's an option to update Zwift Companion in your app store, please update and then retry updating the firmware.
        
*   Restart the device running the Zwift Companion app.
*   Ensure your Zwift Click isn't paired to any other device.
    
    The [LED](https://support.zwift.com/zwift-click-leds-HJoU3Smp) will flash blue when ready to pair, if the LED is solid blue, the Zwift Click is already paired to a device.
    
*   Ensure Bluetooth is enabled on the device running the Zwift Companion app.
    
*   Ensure you've given the Zwift Companion app permissions to access Bluetooth on your device.
    
*   Ensure the device running the Zwift Companion app is fully charged or is plugged into AC power.
    
*   Ensure the device running the Zwift Companion app is within five feet of the Zwift Click.
    
*   Ensure the screen doesn't timeout on the device running the Zwift Companion app during the firmware update process.
    
*   Force close the Zwift Companion app, then retry updating the firmware.
    
    Don't uninstall and reinstall the Zwift Companion app.
    

Still have questions? Feel free to [reach out](https://www.zwift.com/contact-us)—we're here to help!

Ride On.

\-The Team at Zwift