# Canceling Your Membership FAQ

> Canceling Your Membership FAQ  Can I cancel my membership  Yes Youll keep access through the end of your current billing cyclethe time between charges mont

Source: https://support.zwift.com/en_us/canceling-your-membership-faq-S15xEk6Gg

Last updated: 2026-10-29T15:19:54.247Z

# Canceling Your Membership FAQ

Can I cancel my membership?

Yes. You'll keep access through the end of your current billing cycle—the time between charges, monthly or yearly, depending on your membership. First-time annual subscribers who cancel within 30 days receive a full refund.

Will I get a refund if I cancel early?

No. You'll retain access through the remainder of your billing period and won't receive a refund for unused time. First-time annual subscribers who cancel within 30 days receive a full refund.

How much notice do I need to cancel?

Cancel at least 24 hours before your next billing date, or 7 days for Direct Debit, to avoid renewal charges.

How do I cancel if I subscribed through the Apple App Store?

You must cancel your subscription through the Apple® App Store®.

What should I do if I can’t cancel due to an error?

If your membership is active and you can’t cancel, [contact support](https://support.zwift.com/contact/contact-us-HJH8N4RNQ) and include details of the error with a screenshot if you can.

Why am I still being charged after deleting my account with an Apple App Store subscription?

Deleting your Zwift account doesn't cancel an Apple App Store subscription. You must manage cancellations and refund requests directly through Apple.

I've canceled my Zwift membership. Why am I still being charged?

You may be paying for another Zwift account that uses the same payment method. Confirm your membership is canceled at [](http://www.zwift.com/memberships)[zwift.com/billing/membership](https://www.zwift.com/billing/membership), then check whether a family or household member has a separate Zwift account using your payment method.

If you still can’t identify the charge, contact support and provide the date, amount, and currency of the most recent charge, a screenshot of the charge, and your relevant payment method details.

## Related Articles

*   [Membership FAQ](https://support.zwift.com/en_us/membership-faq-S1UXLKKzT)
    
*   [Pricing and Billing FAQ](https://support.zwift.com/en_us/pricing-faq-HygeG0ybH7)
    
*   [Canceling Your Membership](https://support.zwift.com/en_us/canceling-your-membership-Sky82qONr)
    
*   [Apple App Store Subscriptions](https://support.zwift.com/en_us/apple-app-store-subscriptions-rJgMC_CWl)
*   [Direct Debit Membership FAQ](https://support.zwift.com/en_us/direct-debit-membership-faq-r1o6fgrw)
    
*   [Permanently Deleting Your Account](https://support.zwift.com/permanently-deleting-your-account-B1VKR10E5)