# Apple App Store Subscriptions

> If you started your Zwift membership through the Apple® App Store®, your subscription is billed and managed by Apple...

Source: https://support.zwift.com/en_us/apple-app-store-subscriptions-rJgMC_CWl

Last updated: 2026-06-11T20:27:21.753Z

# Apple App Store Subscriptions

If you started your Zwift membership through the Apple® App Store®, your subscription is billed and managed by Apple.

An Apple App Store subscription is different from paying for a Zwift membership with Apple Pay®. Apple Pay is a payment method for memberships purchased directly from Zwift.

## Things to Know

*   Your subscription is linked to your Apple ID.
    
*   Billing, payment methods, and cancellations are managed through Apple.
    
*   Zwift can’t update or modify Apple App Store subscriptions.
    
*   Your Zwift account and in-game progress are saved separately from your Apple ID. If you cancel your Apple App Store subscription, your in-game progress remains saved to your Zwift account.
    

## Features Not Available with Apple App Store Subscriptions

The following features are only available for memberships billed directly through Zwift:

*   Updating your payment method on zwift.com.
    
*   Using promo codes.
    
*   Changing membership plans.
    
*   Pausing your membership.
    

## Switching to a Zwift-Billed Membership

To use features such as promo codes, membership pauses, or hange to an annual membership, you'll need to switch to a membership billed directly through Zwift.

1.  Cancel your Apple App Store subscription.
    
2.  Wait for your current billing period to end.
    
3.  Go to [zwift.com/billing/membership](https://www.zwift.com/billing/membership) and sign in.
    
4.  Start a new membership.
    

## Reactivating Your Membership Through the Apple App Store

1.  Open Zwift on your Apple device and sign in.
    
2.  When prompted, select **JOIN NOW**.
    
3.  Confirm your subscription through the Apple App Store.
    

Use the same Apple ID you used when you originally subscribed. If you’re signed in with a different Apple ID, your subscription may activate on a different Zwift account.

## Billing Timing

*   Apple processes payments separately from Zwift.
    
*   You may see a message in Zwift indicating that payment is required on the day your subscription renews. This is typically resolved after Apple completes payment processing.
    

## Related Articles

*   [Starting a Zwift Membership](https://support.zwift.com/en_us/becoming-a-member-H1eKHxVWlx)
    
*   [Membership FAQ](https://support.zwift.com/membership-faq-S1UXLKKzT)
    
*   [Pricing FAQ](https://support.zwift.com/en_us/pricing-faq-HygeG0ybH7)
    

\-The Team at Zwift